Purpose: This policy is intended to provide principles and guidelines on [specific purposes, e.g., service usage, customer information security, payment procedures, etc.] in our company/shop.

 

Scope of application: This policy applies to all employees, customers, partners and all parties involved in our operations.

 

 

Information security regulations:

 

All customer and partner information must be kept strictly confidential.

Prohibit unauthorized use or sharing of personal information.

Payment process:

 

Accept payment methods via [list payment methods such as credit cards, bank transfers, e-wallets, etc.].

Payments must be confirmed via email or SMS.

Warranty Policy:

 

Products are warranted for [warranty period, e.g. 12 months] from the date of purchase.

Customers have the right to request a return within [number of days, e.g. 14 days] if the product is defective due to the manufacturer.

Cancellation and refund terms:

 

The refund policy only applies if the product has technical problems or does not match the original description.

Cancellations will be made within [specific time] from the date of order.

Effective date: This policy is effective from 03/01/2025 and will be adjusted if there are changes in company requirements or legal regulations.